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In fiscal year 2016, DOD spent about $150 billion on service contracts—about half of its total contract spending—covering services such as program management, engineering, and IT support.
As part of DOD’s latest effort to better manage service contracts, DOD established new leadership roles for service acquisitions throughout the agency. However, we found that officials in these new positions considered their new roles as secondary, did not fulfill certain responsibilities, and had little effect on how DOD manages services.
We recommended that DOD reassess the roles, responsibilities, and organizational placement of the new positions.

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